Nervovive Privacy Policy

At Nervovive, we are committed to protecting your privacy and ensuring a secure, enjoyable experience while using our website (https://us-nervovive.com). This Privacy Policy outlines how we collect, use, store, and share information from users, including those who browse our site (“Visitors”) and those who purchase our products or subscribe to our services (“Subscribers”). It also explains your choices regarding your personal information. Please read this policy carefully to understand our practices. While we implement robust measures to safeguard your data, we cannot guarantee absolute security against unauthorized disclosures, but we strive to protect your information in line with this policy.

Information Collection

We collect information from Visitors and Subscribers in various ways to enhance your experience and provide our services effectively:

Registration and Account Creation: When signing up for a Nervovive account or purchasing our nerve health supplement, Subscribers provide personal details such as name, address, phone number, email address, and payment information (e.g., credit card details). This information is used to manage accounts, process orders, and facilitate billing. We may share this data with trusted third-party partners (e.g., payment processors like DigiStore24) to complete transactions or offer related services, but only as outlined in this policy.
Online Shopping: When you order products, such as Nervovive capsules, we collect your name, billing/shipping address, email, phone number, and payment details to process and fulfill your order. If you place an order for someone else (e.g., a gift), we may collect the recipient’s contact information. We have no control over how third parties use recipient data you provide, so exercise caution when sharing such information.
Customer Interactions: We collect data from email inquiries, customer surveys, or feedback forms, including your name, email, and any content you submit. This helps us respond to your queries, improve our products, and tailor our offerings. Aggregated, non-identifying data from surveys (e.g., age, location, preferences) may be used to enhance services or shared with partners for marketing purposes.
Promotions and Contests: Participating in Nervovive promotions, sweepstakes, or contests may require personal information like your name and contact details. This data is used to administer the activity and notify winners. Third-party sponsors may access this information, but their use is governed by their own privacy policies.
Website Usage: We automatically collect browser-level data, such as IP addresses, browser type, operating system, referring URLs, and click activity, to analyze site traffic and optimize performance. This data is aggregated and anonymous, often collected via cookies or web beacons (see Cookie Policy below).

Use and Sharing of Information

Nervovive uses collected information to:

Process orders and manage accounts.
Communicate about products, services, or promotions.
Improve our website, products, and customer service.
Deliver targeted advertisements or promotions, often through partners like Google Analytics, Adroll, or Facebook, using first-party and third-party cookies.
Comply with legal obligations, such as sharing data with credit agencies, law enforcement, or in response to legal requests, if deemed reasonable.

We may share personal information with:

Business Partners: For joint promotions or services, partners may receive limited data (e.g., name, address) to offer complementary products. They are restricted from using this data beyond the agreed purpose.
Third-Party Advertisers: Aggregated or non-identifying data may be shared to deliver tailored ads. Personally identifiable information is shared only with your consent or as described here.
Service Providers: Payment processors, shipping companies, or marketing platforms (e.g., DigiStore24) receive necessary data to fulfill orders or services.
Corporate Transactions: In the event of a sale, merger, or bankruptcy, your information may be transferred to a new owner, with your privacy preferences respected.

Cookie Policy

Nervovive uses cookies—small data files stored on your device—to enhance site functionality, track usage, and support targeted advertising. Types of cookies include:

First-Party Cookies: Set by Nervovive to improve site performance and remember preferences.
Third-Party Cookies: Used by partners (e.g., Google Analytics, DoubleClick) for behavior-based advertising, showing ads based on your browsing history.

You can manage cookies via your browser settings or opt out of targeted ads through tools like Google’s Ads Settings (https://www.google.com/settings/ads) or the Google Analytics Opt-Out Browser Add-On (https://tools.google.com/dlpage/gaoptout). Disabling cookies may limit some site features. Learn more at www.aboutcookies.org.

Commitment to Children’s Privacy

Nervovive complies with the Children’s Online Privacy Protection Act of 1998. Our website is restricted to users 18 years or older. We do not knowingly collect or monitor data from individuals under 18, and any such information obtained is not subject to COPPA.

California Privacy Rights

Under the California Online Privacy Protection Act and California Business and Professions Code, California residents may request:

Information about third parties with whom we shared your personal data for marketing purposes in the prior calendar year.
Categories of personal information shared.

To make a request, email contact@nervovive-product.com with “California Privacy Request” in the subject line, including your name, address, email, and the domain (https://us-nervovive.com). We will respond within 30 days. Note that we do not currently offer a process for reviewing or modifying your collected data directly, but you may contact us with concerns.

Data Security

We implement industry-standard security measures to protect against unauthorized access, loss, or misuse of your information. However, no online system is entirely secure, and we cannot guarantee absolute protection against third-party breaches. If you suspect unauthorized access, contact us immediately.

Policy Revisions

Nervovive reserves the right to update this Privacy Policy at any time by posting changes on our website. Your continued use of the site after updates constitutes acceptance of the revised terms. Check this page regularly for changes. The effective date is noted below.

Contact Us

For questions about this Privacy Policy or our data practices, reach out to:

Email: contact@nervovive-product.com

For Order Support: Contact DigiStore24 via their official support portal.

Effective Date: September 18, 2025

Note: Nervovive products are not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional before use if you are pregnant, nursing, taking medication, or have a medical condition.